Refund Policy

This page covers all the conditions on which the user will be allotted a refund from TheGameKeys.

Thank you for purchasing our product at Due to the complex nature of our business and to protect our customer’s interests we have a refund policy.

As you know, we provide a full refund if the key doesn’t work. In order to get this benefit, you will have to check the buyer shield option on the checkout page. 

As mentioned on the Buyer shield page, if the key didn’t work during the inspection process you will be given a full refund. A mail will be sent to your registered email ID regard a refund procedure. 

In order to stay under warranty, follow these steps-

  • Don’t share the same key with any other device.
  • Keep software login credentials safe.
  • Don’t uninstall the software or games after license activation.
  • Follow the proper steps mentioned in the Buyer Sheild.

After the product purchase, you cannot exchange it for any other software or games.

Our refund policy will be updated over time and the existing customer will be notified via mail.

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